35, rue du Saumalier, 06640 SAINT-JEANNET
+33 (0)6 28 06 80 28 - +33 (0)6 28 06 80 29
info@thefrogshouse.fr
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Terms and Conditions
Full credit card details are required to confirm your booking = 16 numbers, date of expire, 3 numbers at the back of the card. We do NOT charge your card before you come. It is only a guarantee in case of cancellation.
In case of cancellation within three weeks before arrival, we will charge 50% of the total reservation.
In case of cancellation within a week prior arrival, we will charge 75% of the total reservation.
In case of cancellation on the day of arrival (or in case of “no show”), we will charge 100% of the total reservation.
NOTE: please be aware that if cancellation had to occur because of medical reasons, like a disease, illness, accident, death…concerning yourself or a member of your family, VISA and MASTER cards include an insurance that cover all the cancellation costs attached to your travel: flight or train tickets, rental car, accommodation…as long as you provide them with a medical certificate, and all the bills corresponding to those cancellation fees. We will of course provide you with a proper bill.
25% deposit is required to book the room. 50% deposit is required at least 3 months before arrival.
The last 25% of the deposit is required before at least 1 month before arrival.
A minimum 100€ fees will be kept as file cancellation fees in case of cancellation. 50% deposit will be kept in case of cancellation occurring within 3 months before arrival. 25% deposit will be kept in case of cancellation occurring within 2 months before arrival. Total deposit will be kept in case of cancellation occurring within 1 month before arrival.

NOTE: we can’t take any responsibility for any loss or robberies that could happen during your stay with us, inside or outside of our house. If you do carry any valuable items with you and don’t feel safe about them, let us know so we can propose an appropriate solution to you.PETS: Despite the fact we love animals, unfortunately we cannot accept any pets in the house automatically, and we are sure you’ll understand all the reasons why. However, we can make exceptions, so please simply ask ahead and we will examine each situation individually.

SMOKING: We will not accept any smoking in the house, including on the balconies attached to the bedrooms. As all the rooms being equipped with smoke detectors, it could have some very damageable consequences. If you really need to smoke, please feel free to use the terrace.